Everything You Need to Master Kratings
Step-by-step answers for every workflow — from signing up and finding reliable vendors to closing safe swaps and managing wellness logs.
Account & Profile
4 questions
Create an account, manage your profile, and control communication preferences.
How do I create and verify my Kratings account?Open
You can sign up from the header or by visiting /auth/signup directly. After you submit the form we send a verification email before granting full access.
Step-by-step:
- Head to /auth/signup and complete the registration form.
- Check your inbox (and spam folder) for the verification email titled "Confirm your Kratings account."
- Click the verification link to activate your account, then sign in from any device.
Where do I update my display name, bio, or notification preferences?View
Profile information lives on the Profile page while granular settings sit inside the Settings tab so you can manage how the community sees you and how often we contact you.
Step-by-step:
- Visit /profile and open the "Settings" tab.
- Update your display name, add a short bio, toggle newsletter or notification preferences, then press Save.
- Use the Reset button if you need to discard unsaved changes.
How do I navigate Kratings?View
The main navigation header appears at the top of every page with quick access to all major sections. The enhanced header includes icons for each section, active state highlighting, and quick access to the AI Assistant.
Tips:
- NAVIGATION ICONS: Each menu item has a distinctive icon — Home, Reviews (star), Strains (leaf), Vendors (store), Swap (package), Messages (chat), and Leaderboards (trophy).
- ACTIVE STATES: The current page is highlighted with a green underline and colored icon so you always know where you are.
- AI ASSISTANT: Access the AI chatbot quickly via the Sparkles button in the header navigation.
- USER MENU: Click your avatar (or profile icon) to access your profile, settings, stash, and sign out options.
- NOTIFICATION BELL: The bell icon shows your unread notification count and opens a dropdown with recent alerts.
- MOBILE MENU: On smaller screens, tap the menu icon to reveal the full navigation with smooth slide-in animation.
- REVIEW BUTTON: The green 'Review' button in the header lets you submit a new strain review from anywhere.
How do I get vendor tools or manage my storefront?View
Vendor accounts unlock an additional dashboard used to publish official listings, promotions, and verified updates.
Step-by-step:
- Apply for vendor verification through the contact form with proof of business ownership.
- Once approved, sign in and open /profile — a "Vendor Dashboard" card appears under the Overview tab.
- Follow the dashboard prompts to upload logos, manage inventory, and respond to customer reviews.
Notifications & Alerts
3 questions
Stay updated with real-time notifications for messages, reviews, swap activity, and community interactions.
How do notifications work on Kratings?Open
Kratings keeps you informed with real-time notifications for important activities like new messages, review responses, swap offers, and community interactions. The bell icon in the header displays your unread notification count.
Step-by-step:
- Click the bell icon in the header to view your notifications panel.
- Unread notifications appear with a highlight and show the notification type (message, review, swap, etc.).
- Click any notification to navigate directly to the relevant content.
- Mark notifications as read by viewing them or using the 'Mark all as read' option.
Tips:
- The notification badge updates in real-time without refreshing the page.
- You receive notifications for: new messages, vendor/admin responses to your reviews, swap offers, trade completions, and system announcements.
- Configure notification preferences in /settings to control which alerts you receive.
What types of notifications will I receive?View
Kratings sends notifications for several key activities to keep you engaged without overwhelming your inbox.
Tips:
- MESSAGE NOTIFICATIONS: New direct messages from other users (swap offers, questions, etc.)
- REVIEW RESPONSES: When vendors or admins respond to your strain reviews or vendor ratings
- SWAP ACTIVITY: Offers on your listings, trade confirmations, feedback requests
- COMMUNITY ENGAGEMENT: Helpful votes on your reviews, replies to your comments
- SYSTEM UPDATES: Important announcements, policy changes, or feature releases
Can I customize which notifications I receive?View
Yes. Visit your Settings page to control notification preferences for different categories. You can enable/disable notifications for messages, reviews, swap activity, and newsletters independently.
Kratings AI Assistant
10 questions
Get instant, personalized strain recommendations, log usage, manage stash, and get analytics — all powered by ChatGPT-5.
What is the Kratings AI Assistant?Open
Kratings AI is your personal kratom expert powered by ChatGPT-5. It has instant access to the entire Kratings database — every vendor, strain, review, and rating — plus your personal history, preferences, and stash. Think of it as having a knowledgeable friend who remembers everything you've tried and can recommend exactly what you need.
Tips:
- The AI knows your review history, favorite strains, current stash, and usage patterns.
- It provides real-time recommendations based on actual community ratings, not generic advice.
- All responses include proper medical disclaimers and harm reduction guidance.
- The AI only uses real data from the database — it never makes up vendor names or ratings.
How do I access the AI Assistant?View
The AI Assistant is available in two ways: a floating chat button that appears on every page (bottom-right corner), and a dedicated full-page interface for extended conversations. Both interfaces feature modern, polished designs with glass morphism effects and smooth animations.
Step-by-step:
- Look for the glowing green Sparkles button in the bottom-right corner of any page.
- Click the button to open a compact chat window that stays open while you browse.
- For a full-screen experience, visit /ai-assistant for the complete interface with conversation history sidebar.
- The chat persists across pages — ask for recommendations, then click the links without losing your conversation!
- Click the '?' help icon in the chat header to see all available commands.
Tips:
- You must be signed in to use the AI Assistant.
- Non-authenticated users see a beautiful teaser showcasing AI features with a sign-in prompt.
- The floating window shows an 'Online' indicator with a pulsing green dot when connected.
- Minimize the chat window to a small 'Kratings AI' button using the minimize icon.
- The full-page interface groups your conversations by date (Today, Yesterday, This Week, etc.).
- Search through your conversation history using the search bar in the sidebar.
- Quick prompts help you get started — click 'Same as yesterday' to repeat your last dose instantly!
- Your conversation is saved and continues where you left off across browser sessions.
How do I log usage with the AI? (Smart Stash Integration)View
The AI can log your kratom usage in multiple ways, and it's smart enough to automatically detect and update your stash inventory! This is one of the most powerful features — just tell the AI what you took, and it handles everything.
Step-by-step:
- Say: 'took 8g of Super Green from MitraMan' — the AI finds the strain in your stash and deducts automatically.
- Say: 'same as yesterday' or 'my usual dose' — instantly repeats your last logged dose.
- Say: 'log 6g from my stash' — logs and deducts from your inventory.
- The AI uses fuzzy matching, so 'mitraman' matches 'MitraMan Botanicals'.
- If the strain isn't in your stash, it still logs the usage (just without inventory deduction).
Tips:
- SMART MATCHING: The AI matches 'super green' to 'Super Green' in your stash automatically.
- VENDOR MATCHING: Say 'from mitraman' and it finds 'MitraMan Botanicals'.
- STASH PRIORITY: If you have the strain in your stash, it deducts inventory automatically.
- UNIT CONVERSION: Works with grams, teaspoons, capsules — converts as needed.
- QUICK LOG: 'Same as yesterday' is the fastest way to log repeat doses.
- EFFECTS & MOOD: Add details like 'felt great, very energized' for better tracking.
How do I add items to my stash with the AI?View
The AI can add new items to your stash inventory directly. Just tell it what you bought and it creates the stash entry with proper vendor/strain linking.
Step-by-step:
- Say: 'add 1kg of Green Maeng Da from MitraMan to my stash'
- The AI finds the vendor and strain in the database.
- It creates a stash item with the quantity and unit you specified.
- Your stash page updates immediately with the new inventory.
Tips:
- Supports kg, grams, ounces, pounds for quantities.
- Links to real vendors and strains for easy navigation to reviews.
- If vendor/strain isn't found, it creates a custom stash entry.
- You can also say 'add 500g of Red Bali to stash' — 'my' is optional.
What can I ask the AI Assistant?View
The AI can answer virtually any kratom-related question by searching the database and analyzing your personal data. Here's the complete command reference:
Tips:
- 📝 USAGE LOGGING:
- • 'took 8g of Super Green from MitraMan' — log and deduct from stash
- • 'same as yesterday' — quick repeat last dose
- • 'log 6g from my stash' — log from stash
- • 'log 4g of Red Bali, toss and wash, felt relaxed' — detailed log
- 📦 STASH MANAGEMENT:
- • 'add 1kg of Green Maeng Da to my stash' — add inventory
- • 'what's in my stash?' — view current inventory
- • 'what am I running low on?' — low stock alerts
- • 'show my stash' — detailed inventory list
- 🔍 STRAIN DISCOVERY:
- • 'best strain for pain relief?' — search by effect
- • 'green strains under $80/kg' — filter by price & color
- • 'strains similar to Red Bali' — find alternatives
- • 'compare Green Maeng Da vs White Thai' — side-by-side
- 📊 ANALYTICS & TRACKING:
- • 'how much have I used this month?' — usage stats
- • 'should I take a tolerance break?' — assessment
- • 'what works best for my pain?' — effect history
- • 'how am I doing today?' — daily summary
- 🏪 VENDOR INFO:
- • 'tell me about MitraMan' — vendor details
- • 'which vendors are verified?' — trusted list
- • 'cheapest Green Maeng Da?' — price comparison
- ⭐ REVIEWS:
- • 'show my reviews' — list your submitted reviews
- • 'reviews for Red Bali' — community reviews for a strain
- • 'what did I rate [strain]?' — check your own rating
- • 'my review stats' — review count, avg rating, karma earned
- • 'what should I review?' — strains tried but not reviewed
- ❤️ LISTS (Favorites, Wishlist, Tried):
- • 'show my favorites' — view your starred strains
- • 'add Green Maeng Da to favorites' — star a strain
- • 'show my wishlist' — strains you want to try
- • 'add Red Bali to wishlist' — save for later
- • 'what have I tried?' — list of strains you've sampled
- • 'I tried White Thai' — mark a strain as tried
- • 'remove [strain] from favorites' — unstar a strain
- ⏸️ TOLERANCE BREAKS:
- • 'start a tolerance break' — begin a 7-day break
- • 'how's my break going?' — check break progress
- • 'my tolerance break status' — days remaining, progress %
- • 'end my break' — complete break early
- 🃏 KRATOM QUEST (Cards):
- • 'show my cards' — view your card collection
- • 'card stats' — breakdown by rarity (common → legendary)
- • 'how many cards do I have?' — collection overview
- • 'what's my rarest card?' — highlight rare finds
What data does the AI have access to?View
The AI has comprehensive access to both community data and your personal information. This allows it to provide deeply personalized recommendations.
Tips:
- COMMUNITY DATA: All vendors, strains, vendor-specific strains, reviews, ratings, prices, and effect profiles.
- YOUR PROFILE: Display name, karma, tier, join date, and review count.
- YOUR REVIEWS: Last 5 reviews with your ratings and favorite effects.
- YOUR FAVORITES: Strains you've starred with your personal notes and ratings.
- YOUR STASH: Current inventory with quantities, vendors, and last-used dates.
- YOUR USAGE LOGS: Last 10 dosage entries with effects, mood, and consumption method.
- YOUR TOLERANCE BREAK: Active status, start/end dates, and recommended dosages.
- YOUR PREFERENCES: Learned from history — preferred colors, effects, vendors, and price ranges.
How does the AI personalize recommendations?View
The AI analyzes your past behavior to suggest strains you'll actually enjoy. It considers what you've rated highly, which effects you prefer, your price range, and even your tolerance break status.
Step-by-step:
- Ask: 'What should I try next for morning energy?'
- The AI checks your review history to see which energy strains you rated highly.
- It finds similar strains in the database you haven't tried yet.
- It respects your typical price range and preferred vendors.
- If you're on a tolerance break, it suggests appropriate dosages.
- You get 3-5 tailored recommendations with ratings, prices, and direct links.
Tips:
- The more you use Kratings (reviews, logs, favorites), the smarter the AI becomes.
- It remembers your conversation context, so you can ask follow-up questions naturally.
- Recommendations include vendor verification status and community review counts.
Is the AI medically accurate? What are the limitations?View
The AI is NOT a medical professional and cannot provide medical advice, diagnoses, or treatment recommendations. It's designed for educational purposes and community-sourced information sharing only.
Tips:
- SAFETY FIRST: All dosage and health-related responses include medical disclaimers.
- EMERGENCY DETECTION: The AI detects concerning content (medical emergencies, suicidal thoughts) and provides crisis resources immediately.
- HARM REDUCTION: Built-in guidance promotes responsible use, tolerance breaks, and strain rotation.
- NO PRESCRIPTIONS: The AI will never tell you specific doses for medical conditions — it refers you to healthcare providers.
- REAL DATA ONLY: The AI only uses actual database results, never fabricated vendor names or ratings.
What's the 7-factor rating system the AI uses?View
Every strain on Kratings is rated on 7 distinct factors (1-10 scale) so you can find exactly what you need. The AI understands and searches by these effects:
Tips:
- EUPHORIA: Mood elevation, well-being, happiness
- PAIN RELIEF: Analgesic effects, discomfort reduction
- SEDATION: Relaxation, calming, sleep potential
- ENERGY: Stimulation, focus, alertness
- DURATION: How long effects last
- GRIND QUALITY: Powder fineness, texture, mixability
- PRICE/VALUE: Cost-effectiveness, worth the price
Example conversations with the AIView
Here are real examples of how to interact with the AI Assistant:
Tips:
- QUICK LOG: 'same as yesterday' → Instantly logs your last dose and updates stash inventory.
- STASH LOG: 'took 8g of super green from mitraman' → Finds strain in stash, logs, and deducts.
- ADD STASH: 'add 500g of Red Bali from Kratom Spot to my stash' → Creates inventory entry.
- LOW STOCK: 'what am I running low on?' → Shows stash items below 20% remaining.
- STRAIN SEARCH: 'best red strain for pain under $90/kg' → Searches by effect, color, and price.
- COMPARISON: 'compare Green Maeng Da vs Green Malay' → Side-by-side effect comparison.
- ANALYTICS: 'how much have I used this week?' → Shows total grams, daily average, top strains.
- TOLERANCE: 'should I take a break?' → Analyzes usage patterns and gives recommendation.
- PERSONALIZED: 'what should I try based on my favorites?' → Finds similar strains you haven't tried.
- MY REVIEWS: 'show my reviews' → Lists all your submitted reviews with ratings and dates.
- STRAIN REVIEWS: 'reviews for Green Malay' → Shows community reviews for that strain.
- CHECK RATING: 'what did I rate Red Bali?' → Finds your specific rating for a strain.
- REVIEW STATS: 'my review stats' → Shows review count, average rating, and karma earned.
- SUGGEST REVIEWS: 'what should I review?' → Lists strains you've tried but not reviewed yet.
- FAVORITES: 'show my favorites' → Lists your starred strains with notes.
- ADD FAVORITE: 'add Green Maeng Da to favorites' → Stars a strain for quick access.
- WISHLIST: 'show my wishlist' → Strains you want to try, with prices.
- TRIED LIST: 'what have I tried?' → All strains you've marked as sampled.
- START BREAK: 'start a tolerance break' → Begins a 7-day break with progress tracking.
- BREAK STATUS: 'how's my break going?' → Shows days completed, remaining, and progress %.
- END BREAK: 'end my break' → Completes break early, shows total days.
- MY CARDS: 'show my cards' → Displays Kratom Quest card collection.
- CARD STATS: 'card stats' → Breakdown by rarity (common to legendary).
Strain Lists & Organization
2 questions
Organize strains with Wishlist, Tried, and Favorites lists to track your kratom journey.
How do I add strains to my personal lists?Open
Every vendor-strain combination has an 'Add to List' button that lets you organize strains across three categories: Wishlist (want to try), Tried (already sampled), and Favorites (your go-to strains).
Step-by-step:
- Navigate to any vendor's strain page (e.g., /vendors/golden-monk/strains/red-maeng-da).
- Click the 'Add to List' button and select which list to add it to.
- Access all your lists from /my-journey/strains to review, rate, and add notes.
- Move strains between lists as your experience evolves (e.g., Wishlist → Tried → Favorites).
Tips:
- Add notes to Tried strains with dosage info, vendor batch quality, and personal effects.
- Use the Wishlist for strains mentioned in reviews or recommendations you want to remember.
- Your Tried list feeds directly into the Usage Log for quick dosage tracking.
What's the difference between generic strains and vendor-specific strains?View
Kratings tracks strains at the vendor level because the same strain name can vary significantly between vendors due to sourcing, processing, and batch quality. When you add 'Red Maeng Da' from Golden Monk, it's tracked separately from 'Red Maeng Da' from Kratom Spot.
Tips:
- Reviews and ratings are vendor-specific, so you can compare how different vendors source the same strain.
- Use the strain comparison feature on generic strain pages to see all vendors offering that strain.
Finding Vendors & Strains
3 questions
Use curated directories and filters to discover trusted vendors and dial in the perfect strain.
How do I compare vendors quickly?Open
The vendor directory lists every verified seller with aggregate review scores so you can shortlist options without digging through forums.
Step-by-step:
- Navigate to /vendors to browse featured vendors and filter by rating or review volume.
- Click a vendor card to open their profile, catalog, shipping policies, and highlight reels.
- Use the Favorite button to bookmark vendors for fast access under the Favorites tab on /profile.
What is the Strain Finder and when should I use it?View
The Strain Finder is a guided filter that narrows the community database by color, effect goals, potency, and user ratings.
Step-by-step:
- Open /strains/finder and select the effects or attributes you care most about (e.g., energy, pain relief, duration).
- Adjust optional filters for vein color, vendor availability, or grind quality.
- Review the ranked results and click into any strain for detailed tasting notes, dosage feedback, and vendor sourcing.
How can I stay on top of new drops or trending strains?View
Leaderboards and the homepage surface trending strains, recent reviews, and vendors gaining momentum so you don't miss seasonal batches.
Tips:
- Check /leaderboards weekly for the top scoring strains and most helpful reviewers.
- Follow favorite vendors to receive notifications when they add new catalog entries.
- Use the Journey dashboard to log strains you plan to revisit.
Swap Board & Trading
5 questions
List inventory, negotiate trades, and close deals safely inside Kratings.
How do I post a swap or sale listing?Open
Listings keep your inventory organized and visible to the community. You can offer straight sales, swaps, or bundle deals.
Step-by-step:
- Visit /swap and click "Post a Listing."
- Fill in strain names, lot sizes, desired trades or pricing, shipping options, and upload clear photos.
- Publish the listing — you can edit or pause it later from the same dashboard.
Tips:
- Use high resolution images and accurate weight measurements to build trust.
- Set expectations around payment methods or proof of purchase to avoid last-minute confusion.
What should I do after someone responds to my listing?View
Keep communication inside Kratings messages so you have a written record. Once you align on terms, share tracking details through the thread.
Step-by-step:
- Open the Messages tab to reply — you can send photos of packaging, labels, or receipts as attachments.
- Confirm shipping method, tracking number, and expected delivery date.
- Mark the trade resolved by closing or updating your listing so others know it's no longer available.
How do I trade safely with new partners?View
Kratings provides safety reminders on every listing, but it's crucial to verify details before shipping. Use the community safeguards to protect both parties.
Tips:
- Check the respondent's profile for karma, reviews, trader feedback badges, and prior swap history.
- Request timestamped photos and shipment receipts when dealing with a new trader.
- Escalate issues quickly via the report option in the conversation toolbar.
- Look for feedback badges (Reliable Trader, Fast Shipper, etc.) on user profiles to gauge trustworthiness.
How do I complete a swap transaction and leave feedback?View
After both parties confirm they've received their items, you can mark the transaction as complete and leave feedback for your trading partner. This builds trader reputation and helps the community identify trustworthy members.
Step-by-step:
- Once you receive your item, navigate to the swap listing or your messages thread.
- Click 'Complete Transaction' on the listing (available to both the poster and the trader).
- Select the other user you traded with from the dropdown.
- Rate your experience (1-5 stars) and choose feedback tags: Reliable Trader, Fast Shipper, Good Communication, As Described, or Would Trade Again.
- Optionally add a comment explaining the experience (visible to the recipient and on their profile).
- Submit — your feedback appears as a badge on their profile and contributes to their trader reputation score.
Tips:
- Leave honest feedback to help protect the community from bad actors.
- Positive feedback increases the trader's reputation score and displays badges on their profile.
- Negative feedback (1-2 stars) flags the user for moderation review without publicly shaming them.
- Both parties can leave feedback independently — you don't need to wait for the other person.
- Feedback is permanent and cannot be edited or deleted, so be thoughtful and fair.
What do trader feedback badges mean?View
Feedback badges appear on user profiles and swap listings to showcase trader reputation. They're earned through consistent positive feedback from completed transactions.
Tips:
- RELIABLE TRADER: Consistently receives 4-5 star ratings from multiple trading partners.
- FAST SHIPPER: Known for quick shipping and providing tracking promptly.
- GOOD COMMUNICATION: Responsive, clear, and courteous in swap negotiations.
- AS DESCRIBED: Items match the listing description accurately (strain, quantity, quality).
- WOULD TRADE AGAIN: Partners indicate they'd happily trade with this user again.
- Check a user's profile to see all their feedback badges and read detailed comments from past trades.
Messaging & Media
3 questions
Coordinate trades, clarify strain details, and stay organized with enriched messaging tools.
How do I start a new conversation with someone?Open
You can message directly from a vendor page, swap listing, or by pressing New Message in /messages. Kratings opens a dedicated thread for every recipient pair.
Step-by-step:
- Go to /messages and click "New Message."
- Select the recipient (or follow the shortcut button from their profile/listing).
- Compose your message, attach relevant photos, and hit Send. The conversation stays accessible under the same thread.
What are the limits around attachments?View
Each message supports up to five images with a 5MB cap per file. Supported formats include JPEG, PNG, WEBP, and GIF.
Tips:
- Use the emoji picker to clarify tone when discussing sensitive topics like potency or issues.
- Remove preview images before sending if you attach the wrong file — the composer supports quick deletion.
How can I keep my inbox organized?View
Conversation previews update automatically when you send text or images, making it easy to spot threads requiring follow-up.
Tips:
- Archive resolved trades by closing the underlying listing so the thread moves out of your active queue.
- Use concise subject lines in the first message to identify the strain or trade quickly.
Reviews, Karma & Reputation
8 questions
Share honest feedback, earn karma, and build trust through transparent community contributions.
How do I submit a detailed review?Open
Reviews capture both qualitative notes and numeric ratings so others grasp the full experience.
Step-by-step:
- Click the Review button in the header or go to /submit-review.
- Choose the vendor and strain, then rate each factor such as euphoria, pain relief, and duration.
- Add tasting notes, dosage context, and upload optional batch photos before publishing.
How do I edit my existing reviews?View
You can edit any review you've submitted to update ratings, add details, or correct mistakes. All edits are tracked with timestamps and reasons for transparency.
Step-by-step:
- Find your review on the vendor or strain page, or visit /profile and navigate to the My Reviews tab.
- Click the 'Edit' button (pencil icon) on the review you want to modify.
- Update your ratings (1-10 scale, whole numbers only), comment, or effect factors as needed.
- Select a reason for editing from the dropdown: Fixed typo, Added details, Updated experience, Corrected rating, or Other.
- Submit your changes — the review displays an 'Edited' indicator with edit count (e.g., 'Edited 2x').
Tips:
- Both strain reviews and vendor ratings can be edited with the same tracking system.
- Edit reasons are saved permanently but not shown publicly — they're for moderation transparency.
- Your edit count increases each time you modify a review, visible next to the 'Edited' label.
- Editing updates the vendor's average rating immediately for vendor ratings.
- You cannot edit reviews indefinitely to manipulate rankings — excessive editing may trigger moderation review.
Can vendors or admins respond to my reviews?View
Yes! Vendors can reply to reviews about their products from their dashboard, and Kratings admins can respond to any review for clarification or moderation purposes. These responses appear directly under your review.
Step-by-step:
- After you submit a review, vendors receive notifications and can respond from their Vendor Dashboard.
- Vendor responses appear in a green-highlighted box labeled 'Response from [Vendor Name]' with a timestamp.
- Admin responses appear in a blue-highlighted box labeled 'Kratings Team Response' for official clarifications.
- You'll receive a notification when someone responds to your review.
- Both vendors and admins can edit or delete their responses if needed.
Tips:
- Vendor responses help clarify batch variations, address concerns, or thank customers for feedback.
- Admin responses typically provide context for flagged reviews, policy reminders, or safety warnings.
- Responses cannot change your rating — they're purely informational.
- Vendors cannot respond to negative reviews with promotional content or incentives (per community guidelines).
How does the karma system work?View
Karma measures how helpful you are to the community. Every positive contribution earns karma points, which unlock badges, improve your trust tier, and boost your reputation on the platform.
Tips:
- REVIEWS: Write a review (+10), add all 7 effect ratings (+5 bonus), include a photo (+3 bonus).
- STRAIN TRACKING: Add to favorites (+3), mark as tried (+2), add notes (+2), add to wishlist (+1).
- USAGE LOGGING: Submit a log (+1), add effects (+2 bonus), add mood (+1 bonus).
- STREAKS: Daily login (+2), weekly streak bonus (+10), monthly streak bonus (+50).
- COMMUNITY: Receive a helpful vote (+1), report an issue (+5), complete your profile (+10).
- Daily karma is capped based on your trust tier to prevent gaming the system.
What are trust tiers and how do I level up?View
Your trust tier determines your daily limits and privileges on Kratings. It's calculated from your overall engagement: account age, reviews, karma, streaks, and swap board reputation.
Tips:
- NEW TIER (0-19 points): 50 karma/day cap, 2 cards/day, 24h card delay, 3 reviews/day limit.
- ACTIVE TIER (20-49 points): 100 karma/day cap, 3 cards/day, 6h card delay, 5 reviews/day limit.
- TRUSTED TIER (50-74 points): 200 karma/day cap, 5 cards/day, instant cards, 8 reviews/day limit.
- VETERAN TIER (75-89 points): 500 karma/day cap, 10 cards/day, instant cards, 10 reviews/day limit.
- ELITE TIER (90-100 points): 500 karma/day cap, 10 cards/day, instant cards, 10 reviews/day limit.
How is my trust score calculated?View
Your trust score (0-100) is calculated from multiple factors that demonstrate your engagement and reliability on the platform.
Tips:
- ACCOUNT AGE: 90+ days (+20), 30+ days (+15), 14+ days (+10), 7+ days (+5).
- EMAIL VERIFIED: +5 points for verifying your email address.
- PROFILE COMPLETED: +5 points for adding a display name and bio.
- REVIEWS: 50+ reviews (+20), 25+ reviews (+15), 10+ reviews (+10), 5+ reviews (+5).
- KARMA: 1000+ karma (+15), 500+ karma (+10), 100+ karma (+5).
- LOGIN STREAK: 30+ days (+10), 14+ days (+7), 7+ days (+5).
- SWAP REPUTATION: 4.5+ rating (+15), 4.0+ rating (+10), 3.5+ rating (+5).
What are Kratom Quest cards and how do I earn them?View
Kratom Quest is a collectible card game integrated into Kratings. You earn cards by writing quality reviews, and the card rarity depends on your review quality and trust tier.
Tips:
- EARNING CARDS: Write a review with 50+ characters and rate at least 3 of 7 effects to earn a card.
- RARITY BOOST: Detailed reviews (all 7 factors + 300+ chars) guarantee uncommon or better. Add a photo for even higher rarity.
- TRUST TIER BONUS: Higher trust tiers get better rarity chances and instant card delivery.
- DAILY LIMITS: Card drops are limited per day based on your trust tier (2-10 cards/day).
- CARD DELAY: New accounts have a 24h delay before cards are delivered to prevent abuse.
- COLLECTIONS: Complete card series for bonus karma and exclusive badges.
Why are there daily karma caps?View
Daily karma caps prevent gaming the system and ensure karma remains a meaningful measure of genuine community contribution over time.
Tips:
- Caps reset at midnight UTC each day.
- Focus on quality over quantity — detailed reviews earn more karma per submission.
- Your cap increases as you level up through trust tiers.
- Karma from receiving helpful votes is not capped, rewarding genuinely helpful content.
Usage Logging & Calendar
3 questions
Log daily dosages, track patterns, and visualize your usage history with calendar heatmaps.
How do I log my daily kratom usage?Open
The Usage Log (under My Journey) lets you track every dose with details like strain, amount, method, mood, and effects. This builds a personal history you can review for patterns or share with healthcare providers.
Step-by-step:
- Go to /my-journey/usage and click 'Quick Log'.
- Select a strain from your Tried list (you must mark strains as Tried first).
- Enter dosage amount and unit (grams, teaspoons, or capsules).
- Choose consumption method (toss & wash, tea, capsule, etc.) and optional mood/effects.
- Submit to save — your log appears in Recent Logs and updates your usage calendar.
Tips:
- Log entries as soon as possible for accurate timestamps and patterns.
- Add effects notes to remember which strains work best for specific situations.
- The calendar heatmap shows your daily activity — click any day for detailed logs.
- Average daily dosage is calculated automatically and displayed in your stats.
What does the usage calendar show?View
The calendar displays a heatmap of your logging activity with color intensity representing the number of logs per day. Darker green means more frequent logging, helping you identify patterns and gaps.
Tips:
- Navigate between months to review historical patterns.
- Hover over any day to see log count and total dosage for that date.
- Use the calendar to identify trends like increased usage during stressful periods.
Can I edit or delete a usage log?View
Yes. Each log entry has a delete button (trash icon) for removal. You cannot edit existing logs, so delete and re-log if you made a mistake.
Tips:
- Deleting a log updates your stats and calendar immediately.
- Be careful when deleting as this action cannot be undone.
Kratom Stash Inventory
6 questions
Track your personal kratom inventory and automatically deduct from stash when logging usage.
What is the Kratom Stash feature?Open
The Stash feature allows you to track your personal kratom inventory by recording strain quantities, purchase dates, batch codes, and vendor information. When you log usage from a stash item, the system automatically deducts the amount from your remaining inventory.
Step-by-step:
- Navigate to /my-journey/stash to view your stash dashboard.
- Click 'Add Stash Item' to create a new inventory entry.
- Choose whether to link to existing vendors/strains in the database or create custom entries.
- Enter initial quantity, unit (grams, ounces, teaspoons, capsules, etc.), and optional details like batch code or purchase date.
- Your stash items appear on the dashboard with progress bars showing remaining inventory.
Tips:
- Link to existing vendors and strains when possible for easy navigation to reviews and ratings.
- Use 'custom' mode for strains not yet in the database or for private vendor sources.
- Add batch codes to track quality variance across different purchases from the same vendor.
- Purchase dates help you monitor freshness and rotation schedules.
How do I log usage from my stash?View
Each stash item has a 'Log Usage' button that opens a quick-log dialog. This creates a usage log entry AND automatically deducts the dosage amount from your stash inventory in one action.
Step-by-step:
- Click 'Log Usage' on any active stash item.
- Enter the dosage amount and unit (defaults to the stash item's unit).
- Select consumption method (toss & wash, tea, capsules, extract, other).
- Choose mood (positive, neutral, negative) and optionally add effects notes.
- Submit — the usage log appears in your history and the stash quantity is reduced automatically.
Tips:
- Logging from stash creates a complete usage record with vendor, strain, and inventory tracking in one step.
- The system converts units automatically (e.g., logging in teaspoons from a gram-based stash).
- Your usage calendar and streak stats update immediately after logging from stash.
- The 'Last Used' field on stash items tracks when you last logged consumption.
What do the stash summary cards show?View
The dashboard displays three key metrics: Tracked Items (total stash entries), Active Inventory (non-archived items), and Low Inventory (items with 20% or less remaining).
Tips:
- Low Inventory alerts help you restock before running out of your favorite strains.
- Items show progress bars and percentage remaining for visual inventory tracking.
- Archived items don't count toward active inventory but remain in your history.
How do I adjust stash quantities manually?View
Use the 'Adjust' button on any stash item to manually add or remove quantities without creating a usage log. This is useful for spillage, sharing with friends, restocking, or correcting mistakes.
Step-by-step:
- Click 'Adjust' on the stash item you want to modify.
- Select adjustment type: Add amount, Restock (increase baseline), Remove (spillage/sharing), or Usage adjustment.
- Enter the amount and unit (system converts automatically if units differ).
- Optionally add notes explaining the adjustment (e.g., 'spilled 2g' or 'gifted to friend').
Tips:
- 'Add amount' increases remaining quantity without changing the initial baseline.
- 'Restock' increases both remaining quantity and the initial quantity baseline for accurate percentage calculations.
- 'Remove' is for non-consumption reductions like spills, gifts, or disposal.
- 'Usage adjustment' corrects previously logged consumption amounts.
- All adjustments are tracked in the stash event history for audit purposes.
Can I track multiple batches of the same strain from different vendors?View
Yes! Create separate stash items for each vendor-strain-batch combination. Use batch codes and product names to differentiate entries and track quality variance across sources.
Tips:
- Example: Create one item for 'Green Maeng Da - Vendor A - Batch #2401' and another for 'Green Maeng Da - Vendor B'.
- Add notes about potency, freshness, or flavor differences between batches.
- When both are linked to the same canonical strain, you can compare vendor-strain reviews side-by-side.
What happens when I archive a stash item?View
Archiving removes an item from your active inventory list but preserves all historical data, logs, and events. Archived items can be restored later if needed.
Tips:
- Archive empty containers or strains you no longer use to declutter your dashboard.
- Archived items still count toward your usage history and strain tried badges.
- You can filter to view archived items by toggling the 'Include Archived' option (feature coming soon).
Badges & Achievements
2 questions
Unlock badges for milestones like trying strains, logging usage, and contributing reviews.
How do I earn badges?Open
Badges are awarded automatically when you reach specific milestones. There are 26 badges across categories like Discovery (trying strains), Consistency (logging usage), Reviews, Community participation, and Discipline (maintaining streaks).
Step-by-step:
- Complete actions naturally — try your first strain, submit a review, log usage for 7 days straight.
- Check /profile/badges or the My Journey overview to see earned badges and progress toward the next tier.
- Each badge awards bonus karma points when unlocked.
Tips:
- Explorer badge: Try your first strain (mark one as Tried).
- Logger badge: Log your first usage entry.
- Reviewer badge: Submit your first strain review.
- Week Warrior: Login 7 days in a row for consistency.
- Collector: Try 10 different strains to earn this rare badge.
What do badge rarities mean?View
Badges come in four rarities: Common (easy milestones), Rare (moderate effort), Epic (significant achievements), and Legendary (exceptional dedication). Rarer badges award more karma.
Rewards, Samples & Giveaways
6 questions
Access exclusive free samples, enter giveaways, and earn rewards as a verified community member.
How do I access the Rewards section?Open
The Rewards hub is accessible via the 'Rewards' link in the main navigation header (look for the Gift icon). You can also navigate directly to /rewards. This is your gateway to free samples, giveaways, and exclusive member perks.
What are Free Samples and how do I claim them?View
Free Samples are kratom products offered by vendors to verified community members. Vendors provide samples to get honest reviews and feedback. Some samples are open to all members, while others are exclusive to verified reviewers.
Step-by-step:
- Visit the Rewards page and browse available samples.
- Click 'Claim Sample' on any sample you're interested in.
- Fill in your shipping address (this is only shared with the vendor for shipping).
- Submit your claim — the vendor will ship your sample directly.
- After receiving and trying the sample, consider leaving an honest review!
Tips:
- Verified reviewers get access to exclusive samples marked with a VIP badge.
- Each sample has limited stock — claim early before they run out.
- You can only claim each sample once to ensure fair distribution.
- Some samples may require a minimum karma level to claim.
What are Giveaways and how do I enter?View
Giveaways are contests where you can win larger prizes like full-size products, bundles, or special items. Unlike samples (which everyone who claims gets), giveaways have limited winners selected from all entries.
Step-by-step:
- Visit the Rewards page and find active giveaways.
- Click 'Enter Giveaway' on any contest you want to join.
- You get one free entry per giveaway.
- Want more chances? Spend karma to purchase additional entries.
- Winners are drawn randomly after the giveaway ends.
Tips:
- Each giveaway shows the number of winners and prize details.
- Additional entries cost karma — the more entries, the better your odds.
- Winners are notified via email and in-app notification.
- Some giveaways are exclusive to verified reviewers.
How are giveaway winners selected?View
Winners are selected randomly from all entries using a fair drawing system. Each entry (free or purchased with karma) counts as one chance. More entries = better odds, but everyone has a fair shot.
Tips:
- The drawing is automated and unbiased.
- Winners receive email notifications with instructions to claim their prize.
- You'll also see a notification in your Kratings inbox.
- Make sure your email is verified to receive winner notifications!
What happens after I win a giveaway?View
Congratulations! After winning, you'll receive an email and in-app notification. You'll need to provide your shipping address (if not already on file) so the vendor can ship your prize. The vendor handles shipping directly.
Step-by-step:
- Check your email for the winner notification.
- Log in to Kratings and confirm your shipping details.
- The vendor will ship your prize within the timeframe specified.
- Consider leaving a review after you receive and try your prize!
Who can access Rewards?View
All registered Kratings members can access the Rewards hub. However, some samples and giveaways are exclusive to verified reviewers — members who have submitted quality reviews and built reputation in the community.
Tips:
- Become a verified reviewer by submitting detailed, helpful reviews.
- Verified status unlocks VIP-only samples and exclusive giveaways.
- Higher karma levels may unlock additional perks.
Kratom Quest Card Game
8 questions
Collect strain-based cards, battle other players, trade, and climb the rankings in our collectible card game.
What is Kratom Quest?Open
Kratom Quest is a collectible card game built into Kratings where you can earn, collect, battle, trade, and level up cards based on real kratom strains. Each card's stats are derived from actual community reviews — so popular, well-reviewed strains make powerful cards!
How do I earn cards?View
There are several ways to build your card collection: write strain reviews (each approved review earns you a card for that strain), open card packs using karma, claim daily login rewards, or trade with other players.
Step-by-step:
- Write a detailed review for any strain — you'll receive that strain's card.
- Spend karma on card packs (Basic, Premium, or Ultra) for random cards.
- Log in daily to build your streak and earn bonus rewards.
- Trade duplicate cards with other players for ones you need.
Tips:
- Quality reviews have better chances of earning rare card variants.
- Higher-tier packs have better odds for rare and legendary cards.
- Complete card series for bonus rewards!
How does the battle system work?View
Battles are turn-based 3v3 team fights. Select 3 cards for your team, then battle against AI opponents or other players. Cards fight 1v1 — when one faints, the next card enters. Last team standing wins!
Tips:
- Quick Battle: AI fights for you automatically (10/day, 50% rewards, no ELO change).
- Ranked Arena: Full control over moves (unlimited, 100% rewards, affects ELO ranking).
- Faster cards attack first based on Speed stat.
- Build a balanced team with damage dealers and tanks.
What are card stats and how do they work?View
Each card has four core stats derived from community reviews: Energy (affects Attack and Speed), Pain Relief (affects Defense and HP), Euphoria (boosts Attack and critical hits), and Sedation (increases Defense and resistance). These translate into battle stats like HP, Attack, Defense, and Speed.
Tips:
- High Energy cards hit harder and move faster.
- High Pain Relief cards are tanky with more HP.
- Euphoria boosts offensive power and crit chance.
- Sedation makes cards more defensive and resistant to status effects.
How do I level up my cards?View
Cards earn XP from battles and can level up to Level 25. Each level increases HP (+5), Attack (+2), Defense (+2), and Speed (+2). Focus on leveling your main battle team first for the biggest impact.
Tips:
- Use Quick Battles to grind XP efficiently.
- Each level requires 50% more XP than the previous one.
- A high-level common card can beat a low-level legendary!
What is the ELO ranking system?View
ELO is your competitive ranking in Ranked Arena battles. You start at 1000 ELO and gain/lose points based on wins and losses. Ranks range from Bronze (0-999) to Legend (2000+). Beat higher-ranked players for more ELO gains!
Tips:
- Bronze: 0-999 ELO
- Silver: 1000-1199 ELO
- Gold: 1200-1399 ELO
- Platinum: 1400-1699 ELO
- Diamond: 1700-1999 ELO
- Legend: 2000+ ELO
How does trading work?View
Trade cards with other players to complete your collection. Browse available trades, create your own offers, and negotiate. Once both parties agree, cards are exchanged instantly. Card levels transfer with the card.
What are card rarities and variants?View
Cards come in five rarities: Common, Uncommon (+5% stats), Rare (+10% stats), Epic (+20% stats), and Legendary (+30% stats). Cards can also drop as special variants: Base (standard), Foil (shiny), Holographic (rainbow effects), or Animated (moving artwork).
Tips:
- Rarity is determined by the strain's review scores and popularity.
- Variants are cosmetic but highly collectible.
- Animated variants are ultra-rare and valuable for trading.
Rating System & Bayesian Scoring
3 questions
Understand how Kratings calculates fair, manipulation-resistant ratings using Bayesian averages.
How are vendor and strain ratings calculated?Open
Kratings uses Bayesian averaging to prevent manipulation from vendors with few reviews. Instead of simple arithmetic means, scores are weighted against a global average, so a vendor with 2 perfect reviews won't outrank one with 100+ solid reviews.
Tips:
- This system is the same one used by IMDb and other platforms to prevent review bombing or artificial inflation.
- The formula balances the number of reviews (v) against a minimum threshold (m) and global average (C).
- More reviews = more confidence in the rating, so scores stabilize over time.
What's the difference between Overall Rating and Overall Score?View
Overall Rating is the user's direct 1-10 assessment of a strain. Overall Score (legacy) was calculated as the average of the 7 effect factors. Modern rankings use the Overall Rating with Bayesian weighting for fairness.
Why do I see stars on some pages and numbers on others?View
Ratings are displayed on a 10-point scale but shown as stars (out of 5) or numeric scores depending on context. Vendor ratings use a 4-factor system (consistency, pricing, shipping, service) while strain reviews use 7 factors (euphoria, pain relief, sedation, energy, duration, grind quality, price).
Tolerance & Wellness Tools
4 questions
Track consumption, taper schedules, and personal goals to keep your regimen balanced.
What is the My Journey dashboard for?Open
My Journey is your personal control center that aggregates logs, streaks, and recommended actions.
Step-by-step:
- Open /my-journey to view recent entries, goal progress, and streak performance.
- Log daily usage details, mood, and outcomes to build a personalized history.
- Review the insights cards for suggested rest days or strain rotations.
How do I start and track a tolerance break?View
Tolerance breaks help reset your body's sensitivity to kratom and reduce dependency. Kratings tracks your break status, recommends appropriate dosages when you return, and notifies the AI Assistant so it can provide personalized guidance during your break.
Step-by-step:
- Navigate to /my-journey/tolerance-breaks and click 'Start New Break'.
- Set your break start date, planned duration (e.g., 7 days, 14 days, 30 days), and optional end date.
- Choose your break type: Full Break (complete abstinence), Taper (gradual reduction), or Partial (reduced dosage).
- Add notes about your reasons, goals, or symptoms you're tracking during the break.
- Your active break appears on the My Journey overview with progress indicators and days remaining.
- The AI Assistant automatically knows you're on a break and adjusts recommendations accordingly.
Tips:
- The AI won't suggest high-potency strains or large doses if you're on an active tolerance break.
- When your break ends, the AI recommends starting with lower doses than your pre-break baseline.
- Track withdrawal symptoms, mood changes, or sleep quality in your break notes for future reference.
- Usage logs during a break are flagged so you can review compliance with your taper plan.
- Completing tolerance breaks earns you badges and bonus karma for discipline.
How do I use the tolerance calculator and taper planner?View
These tools estimate rest days, alternate supplements, and gradual taper schedules based on your current intake.
Step-by-step:
- Navigate to the Tolerance section within My Journey or use the calculator component when logging a dose.
- Enter your current daily dosage, desired goal, and time horizon to generate a tailored taper plan.
- The calculator suggests a week-by-week reduction schedule to minimize withdrawal discomfort.
- Export or screenshot the schedule so you can reference it during your reset week.
- Log your actual consumption daily to compare against the taper plan and track adherence.
Tips:
- Combine the taper planner with tolerance break tracking for comprehensive support.
- The AI can remind you of your taper goals and suggest appropriate strains for reduced-dose days.
Can I share logs with healthcare providers or accountability partners?View
Yes. You can export logs as CSV or copy the summarized insights to discuss with trusted professionals.
Tips:
- Remove personally identifying details before sharing outside the platform.
- Combine tolerance data with review history to understand which strains aligned with your wellness goals.
Safety & Support
3 questions
Safeguard your account, report suspicious behavior, and get help when something goes wrong.
What precautions should I take before finalizing a trade?Open
Trust signals matter. Reviewing karma, prior feedback, and verification badges reduces the chances of a bad experience.
Tips:
- Confirm the trader's email matches their Kratings account before sharing external contact information.
- Use tracked shipping and keep receipts until both sides confirm delivery.
- Save conversation transcripts in case moderators need context.
How do I report misconduct or a scam attempt?View
Every listing and message thread includes a Report button. Reports alert the moderation team with the relevant conversation attached.
Step-by-step:
- Click the Report option within the problematic thread or listing.
- Provide a concise summary of what happened (include screenshots if helpful).
- Our moderators respond via email or direct message with next steps.
Where can I get additional help if I still have questions?View
The support team responds within one business day and can walk you through anything from password resets to dispute mediation.
Still Need Help?
Our support team replies within one business day. Share screenshots, order numbers, or conversation links so we can resolve issues faster.